Terms Of Service
Terms of Service: Kannaco, LLC
Wholesale B2B E-commerce
Last Updated: October 8, 2025
Company: Kannaco, LLC LLC (“Kannaco, LLC,” “we,” “us,” “our”)
Website: https://www.wholesale.kannacocbd.com (the “Wholesale B2B Website”)
Wholesale Support Contact: wholesale@Kannaco.coBusiness Address: 18913 West 158th Street, Olathe, KS 66062, USA
Quick summary: These Terms govern your B2B wholesale account and all orders placed through the Wholesale B2B Website. They cover eligibility, ordering, pricing, payment, shipping, returns, resale rules, IP/brand use, warranties, liability, and dispute resolution. They supplement our Privacy Policy, MOP Policy, MAP Policy (if applicable), and any Reseller Agreement you sign with us.
1) Acceptance of Terms & Who May Use
1.1 Agreement. By creating a wholesale account, placing an order, clicking “I agree,” or otherwise accessing the Wholesale B2B Website, you accept these Terms of Service (the “Terms”). If you do not agree, do not use the Wholesale B2B Website.
1.2 B2B only. The Wholesale B2B Website is for authorized business customers (resellers) only, not for consumer use. By using it, you represent that you are acting on behalf of a business and have authority to bind that business.
1.3 Other documents. These Terms incorporate by reference our Privacy Policy, Minimum Online Purchase (MOP) Policy, Minimum Advertised Price (MAP) Policy (if published), Returns/RMA Policy, and any Reseller Agreement or program addenda we separately sign with you (together, the “Program Documents”). In a conflict, the more restrictive term controls unless Kannaco, LLC states otherwise in writing.
1.4 Updates. We may update these Terms at any time by posting the revised version with a new “Last Updated” date. Your continued use after changes constitutes acceptance.
2) Definitions (Plain‑English)
- Wholesale Account or Account – your wholesale login and profile on the Wholesale B2B Website.
- Reseller or Wholesale Partner – a business approved by Kannaco, LLC to purchase products for resale in brick‑and‑mortar stores or on its own website (marketplace sales need prior written approval).
- Products – Kannaco, LLC‑branded products and official accessories, displays, and promotional materials.
- Order Confirmation – the email or on‑screen confirmation showing items accepted for fulfillment.
- Ship‑To – each unique delivery address on an order.
- Business Days – Monday–Friday excluding U.S. federal holidays.
3) Account Registration & Eligibility
3.1 Required information. To open/maintain an Account, you must provide accurate, current business information (NPI, legal name, EIN or tax ID, resale certificate where required, business address, contact details).
3.2 Licenses & certificates. You must maintain all licenses, permits, and tax/resale certificates necessary to purchase products for resale in your jurisdictions and keep them up to date in your Account.
3.3 Credentialing & audits. Kannaco, LLC, LLC may request verification documents at any time, audit your compliance with these Terms and Program Documents, or suspend/terminate your Account for non‑compliance.
3.4 Security. You are responsible for safeguarding your login credentials and all activity under your Account. Notify us immediately of any suspected unauthorized use.
4) Orders, Acceptance & Availability
4.1 Order process. Orders are offers to purchase. We may accept, reject, or allocate quantities at our discretion. Your order is accepted only when we issue an Order Confirmation or ship.
4.2 No conflicting terms. Any terms on your purchase order, website message, or other document that add to or conflict with these Terms are rejected and void, and the transaction is governed exclusively by these Terms and the Program Documents.
4.3 Backorders & substitutions. We may place items on back order or suggest substitutes with your consent.
4.4 MOP compliance. Orders must meet the Minimum Online Purchase thresholds and case‑pack rules set forth in our MOP Policy. The Website may block checkout until those conditions are met.
4.5 Errors. We may cancel or adjust an order to correct errors or inaccuracies (e.g., pricing, availability) and will notify you.
5) Pricing, Taxes & Promotions
5.1 Wholesale pricing. Prices shown on the Wholesale B2B Website are wholesale, exclusive of shipping, taxes, duties, and fees unless stated otherwise. We may change prices at any time before acceptance.
5.2 Confidentiality. Wholesale price lists and discounts are confidential. Do not disclose them publicly or to third parties (except as needed to complete your internal resale operations).
5.3 Taxes. You are responsible for all applicable taxes. If you provide a valid resale certificate, we will not charge sales tax where legally permitted.
5.4 Promotions & coupons. Promotions cannot be applied to reduce an order below MOP thresholds. Some promotions exclude certain SKUs or programs.
5.5 MAP. If Kannaco, LLC publishes a MAP Policy, you must comply with it in all advertising and promotional placements. MAP supplements, and does not limit, these Terms.
6) Payment Terms & Credit
6.1 Standard terms. Unless we approve credit terms in writing, all orders are prepaid (ACH, credit/debit card, or approved digital wallet).
6.2 Net terms (if approved). If we extend credit (e.g., Net‑30), invoices are due on the invoice date + the agreed term. Past‑due amounts may incur the maximum lawful late charge or 1.5% per month (whichever is lower), plus reasonable collection costs and attorneys’ fees.
6.3 Chargebacks. Initiating a card/ACH chargeback on a legitimate shipment is a material breach. We may suspend your Account, cancel pending orders, and pursue available remedies.
6.4 Setoff. We may set off any amounts you owe us against credits or payments otherwise due to you.
6.5 Security interest. Until paid in full, Kannaco, LLC retains a purchase money security interest (PMSI) in Products and their proceeds. You authorize us to file UCC‑1 financing statements to perfect that interest.
7) Shipping, Title & Risk of Loss
7.1 Freight terms. Unless stated otherwise in our confirmation, shipments are FOB Origin / Freight Prepaid & Add (UCC). Title and risk of loss pass to you when we deliver the Products to the carrier.
7.2 Lead time & consolidation. Typical lead time is 1–3 Business Days from acceptance/payment clearance. We may consolidate shipments where reasonable and consistent with product integrity.
7.3 Delivery requirements. Some Products or destinations may require adult signature or have age‑restricted handling. We may decline orders to restricted destinations.
7.4 Inspection & notice. Inspect shipments upon delivery. Report visible shortages/damages within 5 Business Days and concealed damages/defects within 10 Business Days to request an RMA (see §9). Keep packaging for carrier claims.
8) Resale Rules, Channels & Claims (Brand Protection)
8.1 Authorized channels. You may resell Products only through your own brick‑and‑mortar stores and/or your own branded website(s). Marketplace sales (e.g., Amazon, Walmart, eBay, Etsy) require our prior written authorization for the specific Seller ID; unauthorized marketplace listings are prohibited.
8.2 Packaging & handling. Do not alter, over‑label, or remove batch/lot, expiry, tamper‑evident features, or barcodes. Store and display in accordance with our storage guidelines (cool, dry, away from sunlight; follow FIFO).
8.3 Accuracy of listings. Use accurate product names, ingredient lists, net contents, directions, warnings, and images from our approved asset library.
8.4 Regulatory & claims compliance. Do not make disease or drug claims (e.g., “diagnose, treat, cure, prevent”). Include any applicable FDA disclaimers, Prop 65 notices (if required), and other required state/local notices.
8.5 Promotion & advertising. Comply with any MAP Policy and do not imply you are an “official” or “exclusive” seller without our express written consent. Do not bid on our trademarks in search ads without permission.
8.6 Audit & enforcement. We may monitor channels and listings. Violations may result in: (a) warning and cure window, (b) suspension of Account or pricing privileges, (c) termination of Account, (d) brand enforcement and takedown requests.
9) Returns, RMAs & Recalls
9.1 RMA required. Returns require a Return Merchandise Authorization (RMA). Contact wholesale support within the timeframes in §7.4.
9.2 Return condition. Returned items must be unopened, in resalable condition, with intact packaging and within shelf life, unless defective.
9.3 Fees. Unless due to our error/defect, returns may incur a 10%–20% restocking fee and you are responsible for return freight.
9.4 Exclusive remedies. For valid claims, Kannaco, LLC may repair, replace, or refund (at our discretion). THESE ARE YOUR EXCLUSIVE REMEDIES.
9.5 Recalls/withdrawals. If we initiate a recall, withdrawal, or field correction, you will promptly cooperate (e.g., stop-sale, quarantine, notify customers, return/replace stock, provide records).
10) Intellectual Property & Asset License
10.1 Ownership. All intellectual property in Products, the Wholesale B2B Website, content, images, and brand assets remains the exclusive property of Kannaco, LLC or its licensors.
10.2 Limited asset license. While your Account is active and in good standing, we grant you a non‑exclusive, revocable, non‑transferable license to use approved product images and copy solely to advertise and resell genuine Products in authorized channels.
10.3 Restrictions. Do not: (a) alter our trademarks or product images (besides proportional resizing), (b) register or use confusingly similar marks, domains, or social handles, or (c) imply sponsorship/endorsement beyond authorized reseller status.
10.4 Feedback. You grant Kannaco, LLC a perpetual, worldwide, royalty‑free license to use ideas/suggestions you voluntarily submit about the Products, Website, or Website.
11) Confidentiality
Wholesale pricing, discounts, non‑public product information, program terms, and any materials marked confidential are Kannaco, LLC Confidential Information. Use them only to perform under these Terms and protect them using reasonable safeguards. This §11 survives termination.
12) Compliance, Hemp‑Derived Products & Restricted Destinations
12.1 Your compliance. You are responsible for complying with all federal, state, and local laws governing the purchase, possession, marketing, labeling, and resale of Products in your jurisdictions (including age restrictions, advertising rules, and taxes).
12.2 No consumer health/patient data. Do not transmit patient/consumer health information to us; the Wholesale B2B Website is not a HIPAA‑covered service.
12.3 Sanctions/export. You will not resell Products to, or for the benefit of, any party or destination embargoed or sanctioned by the U.S. (or applicable) authorities.
12.4 Right to decline. We may decline, cancel, or recall orders to jurisdictions where Products are restricted.
13) Privacy & Data Processing
Use of the Wholesale B2B Website is governed by our Privacy Policy. By using the Website, you consent to the processing of business contact data and operational information as described there. Where you provide personal data of your personnel, you represent you have lawful authority to do so.
14) Warranties; Disclaimers
14.1 Limited product warranty (B2B). Kannaco, LLC warrants only that Products will materially conform to their labeled specifications and be free from material defects in materials and workmanship at the time of shipment and until the earlier of (a) expiry date or (b) twelve (12) months from shipment.
14.2 Exclusions. The warranty does not cover damage or nonconformity caused by misuse, improper storage, alteration, repackaging, unauthorized relabeling, or use after expiry.
14.3 Sole remedies. Your exclusive remedies for breach of warranty are repair, replacement, or refund (at our option) under §9.4.
14.4 AS‑IS otherwise. EXCEPT AS EXPRESSLY STATED, THE WHOLESALE B2B WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KANNACO, LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.
15) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) KANNACO, LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY; AND
(b) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE WHOLESALE B2B WEBSITE, OR THE PRODUCTS WILL NOT EXCEED THE AMOUNTS YOU PAID TO KANNACO, LLC FOR THE PRODUCTS GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT.
Some jurisdictions do not allow certain exclusions/limitations; where prohibited, we limit liability to the minimum extent permitted.
16) Indemnification
You agree to defend, indemnify, and hold harmless Kannaco, LLC and its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms or any Program Document; (b) your violation of law; (c) your sales/marketing practices or unauthorized claims; (d) your resale in unauthorized channels; or (e) your negligence or willful misconduct.
17) Force Majeure
Kannaco, LLC will not be liable for delays or failures caused by events beyond our reasonable control, including acts of God, labor disputes, supply shortages, transportation issues, epidemics, cyber incidents, or governmental actions. If performance is delayed, we will resume as soon as reasonably practicable.
18) Term, Suspension & Termination
18.1 Term. These Terms apply while you maintain an Account and for any orders placed under your Account.
18.2 Suspension/termination. We may suspend or terminate your Account (and cancel unshipped orders) for non‑payment, policy violations, suspected fraud/abuse, or legal/compliance risk. You may terminate by closing your Account and stopping use of the website.
18.3 Effect. Upon termination, outstanding invoices remain due; licenses under §10.2 automatically end; and §§5.2, 6.5, 7, 8, 9.5, 10–17, 19–22 survive.
19) Dispute Resolution; Governing Law; Venue
19.1 Governing law. These Terms and any dispute between you and Kannaco, LLC are governed by the laws of the State of Kansas, without regard to conflict‑of‑laws rules.
19.2 Arbitration & class‑action waiver (B2B). Except for (i) small‑claims court matters, (ii) IP/brand misuse or confidentiality breaches where injunctive relief is sought, or (iii) actions to enforce arbitration awards, any dispute arising out of or relating to these Terms will be resolved by binding arbitration on an individual basis under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The seat of arbitration is Johnson County, Kansas (or video/remote by agreement). Class, collective, or representative proceedings are not permitted.
19.3 Injunctive relief. Kannaco, LLC may seek injunctive or equitable relief in any court of competent jurisdiction to protect IP rights, confidential information, or brand integrity.
Plain‑English: If we have a dispute, we’ll almost always handle it via individual arbitration in Kansas (not a class action), except for small claims or urgent injunctions (e.g., unauthorized marketplace listings or misuse of brand/IP).
20) Site Use; Prohibited Conduct
You agree not to: (a) access the Website other than via our published interfaces; (b) test, scan, or probe systems without authorization; (c) scrape, spider, or harvest data except via features we expressly enable; (d) upload malware; (e) engage in activity that interferes with proper functioning or security; or (f) misrepresent your identity, credentials, or authorization to act for your business.
21) Third‑Party Services
The Wholesale B2B Website may integrate third‑party services (e.g., Shopify, payment gateways, carriers). Those services are subject to their own terms and privacy policies, and Kannaco, LLC is not responsible for them.
22) Notices
We may provide notices by email to your account email, by posting within the Website, or by mail to your business address. You will send legal notices to wholesale@kannaco.co with a copy by mail to Kannaco, LLC, 18913 West 158th Street, Olathe, KS 66062, USA (Attn: Legal).
23) Miscellaneous
23.1 Independent contractors. The parties are independent contractors. These Terms do not create a partnership, franchise, or agency relationship.
23.2 Assignment. You may not assign or transfer your rights/obligations without our prior written consent. We may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
23.3 Severability; waiver. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver.
23.4 Entire agreement; order of precedence. These Terms and the Program Documents are the entire agreement regarding the Wholesale B2B Website and wholesale purchase of Products. If we sign a Reseller Agreement with you, its specific negotiated terms control over any conflict with these Terms.
23.5 Headings. Headings are for convenience and do not affect interpretation.
23.6 Electronic communications; e‑signatures. You consent to transact electronically and to receive communications electronically. Electronic consents and records have the same legal effect as paper versions.
24) Contact
Kannaco, LLC:
Wholesale B2B E-Commerce
Email: wholesale@kannaco.co
Address: 18913 West 158th Street, Olathe, KS 66062, USA
